Hull nightclub ATIK has introduced a 100% search policy as part of its successful safety initiative, We Care, to help clubbers keep safe on a night out in the city.
The Dagger Lane venue, which installed new airport style security arches for added safety last year, has now begun a company wide policy to search every customer that enters the doors.
ATIK’s general manager Tom Bowden said: “Customer service and safety is paramount to our guests having a great night out, which is why we’ve developed our ‘We Care’ initiative further.
“We’re the only venue in Hull to have a 100% search policy. Alongside our security arches, we’ve incorporated quick and simple checks to make sure our customer stay as safe as they can whilst inside our venue. We’ve added extra staff at the entrance so guests don’t have to queue outside for any longer than they have previously. We’ve not had any complaints so far and customers have commented that they think it’s a great idea.
“By making these small changes, we can focus on delivering an overall great customer experience.”
The We Care initiative by The Deltic Group, which operates ATIK, was introduced in 2018 and include also includes professionally trained and qualified medics who are on hand every weekend, free bottled water for guests as they leave the venue, as well as free phone charging stations in the cloakrooms, and increasing the number of door supervisors for busy periods.
Other We Care pledges included a taxi escort service for vulnerable individuals, free handbag cloakroom service and access to a landline (free of charge) for those who lose their phone.
Staff have been trained to look out for vulnerable customers, offer support and question anyone leaving the venue alone.
ATIK is part of The Deltic Group, the UK’s largest operator for late night bars and clubs, with 57 venues nationwide and 3,000 employees.
Hull nightclub ATIK has launched a safety initiative, We Care, to help clubbers keep safe on a night out in the city.
Issued by Limegreen Communications on behalf of The Deltic Group
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